Alliance Blog Reviews

In an informal survey it would be interesting to know how many of our readers that made it this far into the post use TweetDeck as their third party Twitter app. I for one do on the desktop and as my mobile Twitter app in an iPod Touch. Alas, the old Blackberry disconnect ends my ability to be a full fledged TweetDecker. Are you a TweetDeck user? If not what are your preferred third party Twitter apps. Just let us know for kicks. So why the interest in TweetDeck? Well, it looks like they are at least finding a way to generate some revenue. In the past the application provider has offered skins for their service for bands like Blink182 but now the film industry is getting on board. Mashable reports TweetDeck kicked off the series with a Warner Brothers partnership for the studio’s upcoming film version of Sherlock Holmes — the accompanying theme, “TweetDeck Telegram Co.,” is now available for download. While I suspect I am not the target market for these things it could be interesting to see just how this kind of promotional option pans out for Warner Brothers. It’s certainly worth a try right? If there is a chance to customize your TweetDeck and be tied into something that is important to you (even for a short time) I imagine there is a decent amount of TweetDeckers who could be takers. In the age of quality trumping quantity in marketing (finally!) it could be a good play if the price is right. TweetDeck says it will be partnering with record labels, bands, movie studios and other media companies to release more themes over the coming year……….Each will present a custom look and feel as well as a dedicated channel for the artist or film alongside the user’s existing TweetDeck columns. In the Sherlock Holmes theme, the dedicated channel features a window into the 221b game. So what’s your take on this kind of promotion? Is there something you would like to see from the folks at TweetDeck? Let’em know!

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Sherlock Holmes Uncovers TweetDeck Promo Potential

Well, since everybody rolled out the trends of 2009 at the beginning of December , there’s really nothing left to do this year but make predictions for next year, right? Forrester is going to kick us off with predictions for marketing in social media . Naturally, they see major growth coming in the SMM arena (which they call “social computing,” but I think that’s something different . . . ). In fact, they see 2010 as they year social media marketing reaches maturity, with marketers (and not just SMMs) focusing on measurement and even getting budgets. The rise of SMM will lead to more transparency and interactivity, Forrester predicts. And that will make SMM even more valuable to companies. Oh, and Twitter will reach profitability —or be acquired. Of course, all this won’t come without challenges. With much of social media still a highly fractured, siloed space, many marketers will have to prioritize various social networks—will they spend their time focusing on getting Twitter right or really interacting with Facebook fans? Meanwhile, they’ll also have to make sure their social media is ready for the mobile web. And of course, measurement continues to be a challenge. Says Forrester: Marketers don’t think they’re very good at measuring social media: On average, they rate their own efforts to measure social initiatives at 4.5 out of 10.3 And there’s no silver bullet — depending on marketers’ objectives and the technologies they’re using, any of dozens of different metrics could be appropriate. But one thing’s for sure: With the need for accountability rising, marketers can’t keep pretending that fans and followers are useful success metrics . In 2010, marketers will finally start to focus on the metrics that match their objectives — and metrics that their CMOs already know and trust. Forrester also explains how they can do this—just like we measure just about anything else. Set a goal, then figure out what metrics will help you meet that goal and track them. (Forrester notes that a lot of these metrics may be more intangible,” like brand awareness and likeability requiring “brand surveys, sentiment analysis, and Razorfish’s SIM score,” in addition to more traditional hard numbers in sales.) What do you think? What metrics are most important in your social media marketing? How do you track them?

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Starting Up the Social Media Marketing Prediction Engine

I know us Americans tend to view the entire world from our point of view, so it’s easy for us to think that the entire world rotates around Facebook and Twitter. Not so! Vincenzo Cosenza has compiled a world map of social networks–highlighting which networks are the most popular in each country. As you can see, head to Brazil and you’ll find Google’s Orkut thriving. Take a trip to Russia and you’ll see Facebook clone Vkontakte holding firm. I was able to find a similar map from June 2007. It’s easy to see just how quickly Facebook is taking over the world: PS. If you prefer tabled data, here’s the 2009 breakdown: ( via )

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Want to See the Most Popular Social Networks in the World? There’s a Map for That!

OK, I have learned my lesson. I am going to tell you right out of the gate that when I read this piece of information about Twitter turning a profit in 2009 I was a bit skeptical. Now, the second part of this is that the source, BusinessWeek, is well, BusinessWeek so I tend to pay attention a bit more. Well, the times they are a changin’ for sure because the distinction between the venerable BusinessWeek and the rest of the Internet space may be less noticeable than before. As I went through the article I read the following In October, Twitter said it had struck multiyear arrangements that make users’ short blog postings available on Google.com and on Bing, which is run by Microsoft. Those agreements carry sufficient value to help Twitter achieve a small profit for 2009, say two people familiar with the company’s finances , who asked to remain anonymous because Twitter’s books are not a matter of public record. I added the italics because I now immediately place this story in the category of rumor. I suspect that if Twitter wants people to know that it turned a profit, no matter how big or small, they will let us know. Do I think they actually did turn a profit? I honestly don’t know because I don’t do their accounting and I haven’t spoken to ‘sources’ who think that leaking corporate data is cool. Now, of course, let’s not discount the possibility that Twitter allowed the leaks but now we are getting into silly territory. What this looks like though is that BusinessWeek is starting to sound more like the tech blogs and new world media that it has fought against. Verify facts with the company being covered? Nope. Two anonymous insiders will do because the story is “hot”. Oh boy. The one thing that is certain is that the biggest revenue generator (maybe only?) are the deals that were struck with Google and Microsoft for the Twitter feeds to be indexed in the search engines. These are rumored to be in the $25 million range with $15 million from Google and $10 million from Microsoft. If these numbers are indeed accurate I have to wonder what the $5 million difference is since the two companies are essentially getting the same data. Your speculation is welcome in the comments section here, as always. Another part of the ‘information’ that was ‘leaked’ to BW was the fact that Twitter has been cutting expenses and has now been left with people being the bulk of the expense to run the service. The company used to pay a lot of money to telecommunications companies for distributing billions of text messages over wireless networks. Twitter users can send and receive messages over both its Web service and text messages. Now that Twitter has become so popular, it has gained bargaining power with telecom companies and has managed to renegotiate so many deals with carriers that the company pays far less for the services. With 105 employees and estimates placing the needed money to run the operation at $25 million per year either those 105 people are making some nice coin or they have deals that are starting to look like being a pre-IPO Google employee. Either way, good for them. So as always is the tendency when looking at Twitter we must try to figure out just what will happen in the future to make more money through the widely used service. The BusinessWeek article tells us Over the last year, however, executives have started to talk about the various ways the company has been exploring to generate revenue. In addition to the search deals, Twitter plans an advertising program for early next year. The company also will charge for commercial Twitter accounts that would let businesses analyze tweet traffic. Get ready for 2010 to be a big year for Twitter as the world watches how they integrate advertising into the Tweet stream. Also, if you are a company you better make a little budget room for whatever commercial account services become available. Nothing was ‘leaked’ about how much that would cost so your guess is as good as ours or BusinessWeek’s or some anonymous guesser source.

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Twitter Profitable in 2009?

While it’s easy for us to predict the decline, and ultimate death of mainstream media, I wonder if we know what we’re letting ourselves in for. Take, for example, the recent incident that involved a Washington D.C. detective and a “tweetup” snowball fight. Mashable alerted me to the story . With a couple of pics and a video, it’s easy to believe that the cop overreacted and should lose his job: Now, I’m certainly not bashing Mashable here–they took the social media angle that appealed to their readers–but let’s look at the “citizen journalism” side of this. Viewing the photographs and cell phone video, you might confidently predict that there’s not much the police officer can say to defend his actions. He pulled a gun on a bunch of kids having a snowball fight! But, if you take the time to read the Washington Post’s lengthy account of the incident, and you learn that this was, at worse, a misunderstanding and, at best, the correct reaction for a cop being pummeled with snowballs. Personally, I still believe the cop overreacted–and should face some kind of discipline–but that’s part of my point. I’m a citizen journalist–aka blogger–and I make my living by imparting my subjective views on you, our readers. The Washington Post however, while not able to shake completely the latent bias of its journalists, does a much better job of presenting the facts–and leaving the reader to form their own opinion. In Radically Transparent , we talk about “professional detractors”–those that are paid to report on your misfortune, yet without any apparent modus operandi –such as journalists. While we may not like what they write about us, we know that we can somewhat trust their structured gathering of information and procedures for correcting any erroneous reporting. As citizen journalism continues to take the place of professional journalism, I wonder how this will affect reputation management. Are we ready for a world of biased reporting? I’d love to hear your thoughts!

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Cop Draws Gun at Tweetup Snowball Fight; Is It So Clear-Cut?

Could this be the scariest tweet ever? Twitter’s blog post explanation is somewhat vague and benign sounding: Twitter’s DNS records were temporarily compromised tonight but have now been fixed. As some noticed, Twitter.com was redirected for a while but API and platform applications were working. Boy, that’s an understatement! Twitter was hacked by a group claiming to be the "Iranian Cyber Army." TechCrunch has the screenshot and additional details: Iranian Cyber Army THIS SITE HAS BEEN HACKED BY IRANIAN CYBER ARMY iRANiAN.CYBER.ARMY@GMAIL.COM U.S.A. Think They Controlling And Managing Internet By Their Access, But THey Don’t, We Control And Manage Internet By Our Power, So Do Not Try To Stimulation Iranian Peoples To…. NOW WHICH COUNTRY IN EMBARGO LIST? IRAN? USA? WE PUSH THEM IN EMBARGO LIST Take Care. Yowsers! Clearly, this is some kind of vengeance for Twitter’s active involvement in the recent Iranian elections fiasco–something our own government encouraged . I don’t know what’s the greater threat here. That something that we rely on so much can be hacked relatively easy, or that I millions of people were unable to tweet "Going to bed, night all." Scary stuff!

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Twitter Hackers Warn: “Do Not Try To Stimulation Iranian Peoples”

Back in July, Facebook was challenged by the Canadian government about some privacy concerns around third party apps and information shared that was taken about users. Many wondered how the social media giant would handle the situation. Would they thumb their nose at the information police? Would they stand up to the Canucks? Well, that was answered in August when they folded like a cheap card table and rewrote their policies to meet Canadian concerns . Well, if that was a precedent then the folks who run the Facebook Legal team fan page (Is there really one of these? I just made that up) are about to get real busy. You see there are several privacy groups who are up in arms about the latest privacy policies handed down by Zuck and the boys. According to the WSJ’s MarketWatch Ten privacy and consumer groups announced Thursday they’ve filed a complaint with the U.S. Federal Trade Commission alleging that Facebook Inc.’s privacy-policy changes violate federal law. The Electronic Privacy Information Center said in a statement that it and nine other groups are urging the FTC “to open an investigation into the recent changes made by Facebook … and to require Facebook to restore privacy safeguards.” These kinds of things usually sound a lot worse when they are first brought to light. Ok, so let’s stand in Facebook’s shoes and let this one sit for a second and let the scariness of the FTC (Federal Trade Commission) being called on to investigate your company’s privacy policies go away. Hmmm. Doesn’t seem to be working this time. Why? Well, because this could be a real serious deal for Facebook. They went from cruising along and just gathering more and more steam in their quest to become a money making machine to now being a social media whipping boy……again. While what they have been accused of lately (breaking a valued trust with their users by making their information, all of it, public unless opted-out) isn’t sleazy on a Tiger Woods like level, it is a serious issue. That’s not good. Now add on the possibility of the US government (you know the one that thinks it can do everything for everyone so no one needs to think for themselves anymore) being asked by not one but 10 privacy advocates to take a look at your policies. There probably were happier endings envisioned by the Facebook folks on this one, like huge profits from data being available to mine and sell. EPIC said in its statement that the service “should not be allowed to turn down the privacy dial on so many American consumers,” adding that the changes “violate federal consumer-protection law.” As they say in some parts of the world “Them thar is fightin’ words!” Of course Facebook has something to say about all of this. In a statement, a Facebook spokesman said: “We’ve had productive discussions with dozens of organizations around the world about the recent changes, and we’re disappointed that EPIC has chosen to share their concerns with the FTC while refusing to talk to us about them.” The spokesman, Andrew Noyes, also said that Facebook discussed its privacy program with regulators “including the FTC” prior to its launch. Well, shame on EPIC for telling on Facebook after the company worked so hard to grease the skids to prevent this very thing from happening. By the way, how productive a meeting is can be pretty subjective. In other words, there is no mention of groups endorsing what Facebook did, just a statement that they met and talked. Look this may turn out to be a non-issue. The FTC may decide to not act on the request of these groups but it might be hard for them to do so. Of course, with Facebook letting the world know that they spoke to the FTC before this move was made may make some wonder just what kind of ‘agreements and understandings’ may have been reached. Whatever they were, they may now be null and void if there is enough of a stink raised. So what looked like a pretty strong year for Facebook may end on a sour note. They’ll get over though just like they did with Beacon. Apparently that gaffe was either forgotten or it’s the policy of the company to see just what it can get away with until someone slaps their hands or slaps them with an investigation. Your thoughts? Pilgrim’s Partners: SponsoredReviews.com – Bloggers earn cash, Advertisers build buzz!

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Facebook’s Privacy Policy Produces Plea to FTC