Alliance Blog Reviews

Google is stirring up buzz to rival Apple’s yearly expectations with an invitation for reporters to an event January 5—yep, just days before the CES show. Apple has made a tradition of big (or not so big) announcements scheduled conveniently upstaging the popular Consumer Electronics Show. So Google will definitely be cutting into the speculation market between now and then—especially since they told reporters the announcement, hosted at the Mountain View facility—will have something to do with their mobile OS, Android. First launched on the G1 over a year ago, “this is just the beginning of what’s possible,” Google said in the email invitation. The announcement comes less than a month after Google sent its employees home with an unlocked Android phone called the Nexus One , sparking a viral media frenzy when the employees hit social media. With free buzz already in the air and more to come, it seems entirely possible that Google will officially unveil the Nexus at the event. Apple, on the other hand, appears to be keeping any major announcements under its hat for now, with a major product announcement scheduled for January 26, according to Reuters . The anticipated Apple tablet computer would definitely rival a Google phone for buzz, but it looks like they won’t be in direct competition for consumers’ presales attention. So far, not a whole lot is certain about the Nexus One. Search Engine Journal takes a look at the definites and rumors from technical specs to carriers. On the other hand, there’s been a lot of buzz (which seems mostly misguided) around the Chrome OS being used on netbooks. Recently Google premiered a netbook with a Google OS—Android. What do you think? Will Google formally unveil the Nexus One? Or do they have something else up their sleeve?

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Google to Host Android Announcement Event

While most of us in the Internet marketing “industry” were all aghast at the Facebook privacy problem of ’09 , the rest of the world could have cared less. You know those people, right? The ones who don’t live and breathe this stuff to the point that all perspective is lost? These are the ‘everyday’ Facebook users who don’t give a rip about Mark Zuckerberg and the continued search for 7,000 people who care enough to impact any policy changes with the social media giant. So those regular folks pushed Facebook to a point where it had never been before: the number one site during the Christmas holiday. ReadWriteWeb tells us Christmas is a holiday that brings people together, so perhaps it should be no surprise that Facebook has become a part of millions of peoples’ Christmas experiences. For the first time in its history, Facebook was the #1 most visited website in the United States on both Christmas Eve and Christmas Day this year, according to traffic analyst firm Hitwise today. Makes sense doesn’t it? Personally I was more prone to using Skype rather than updating everyone but that is certainly a personal preference. So while the site finished third for the year behind Google and Yahoo Mail it was certainly a milestone to be seen as the Christmas site of choice. Last year Facebook finished second in this contest to Google but was able to flip positions this year. See what a year of gigantic growth can do for you? Wonder if Santa will be as nice to Facebook next year after the rest of the world catches on that their “goings on” at Facebook aren’t as private as they used to be?

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Facebook Receives News of A Merry Christmas Indeed

If you are new to the world of social media marketing it is helpful to know where to start networking.  The best places are the social networks that already have a large amount of traffic and members because social media marketing is a time consuming task.  Thus, you want to make sure that you narrow your markets down to the areas where you can have the largest impact which is why you may want to read about the top social media marketing websites.  College craze gone viral: The Facebook The Facebook started with just four schools in Boston and grew into one of the hottest social networks online.  By building a business profile and taking care to friend everyone you know you can quickly spread the word about your business via their profiles attracting people as they read their friends profiles.  Like most social networks, The Facebook can be used like a spider, once it gets going it continues to spread like rapid fire. The Celebrity network: Twitter Twitter is probably one of the most famous social networks due to the fact that celebrities use it on a frequent basis.  In the same way that celebrities keep their names fresh and current by ‘twitting’ so that their fans stay abreast of the activities, you can use Twitter to keep your business name, sales, and promotions fresh in patrons minds. Add in the fact that you can twit for your business and catch people while they are already outside of the home, and you have a slam dunk for getting customers inside your doors on a regular basis with an appealing enough Twit. The professional network: Linked In For those who are looking at social media marketing as a way to strengthen their business or start a joint venture the best social network on the web is LinkedIN.  Here you can find professionals from all walks of the world who you can network with to exchange advice, business ideas, and possibly even financial backing if you align yourself with the correct contact.

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Social media marketing top websites

It is often pointed out that the disconnect from those in the social media trenches to those in the C-level corner offices is significant and often damaging to the marketing efforts of many companies. While it can be fun to generalize and then make those at the top of the marketing food chain the culprits in the “Great Social Media Under-utilization Caper” it is starting to become much less accurate. One way to see that CMO’s are taking a real interest in social media and user generated media as part of their overall marketing efforts is to see the results of a recent study done by the CMO Club. That’s right. CMO’s hang out in a club while you slave away at your community building efforts. It’s all cigars and mahogany furniture around the fireplace for the CMO set. Just kidding. In fact, The CMO Club and Bazaarvoice surveyed 133 active CMO’s to get their real world take on social media. Here’s how the respondents were broken out Of these, 42% focus on business-to-consumer marketing, 41% focus on business-to-business marketing, and 17% market to both consumers and businesses. Leading participating industries include software/hardware (17%), finance/insurance (9%), travel/hospitality (9%), media/publishing (9%), consumer goods (8%), and retail (7.5%), among others. Annual revenues ranged from $6 to $50 million (25%), $51 to $999 million (42%), and over $1 billion (23%). So what did they find? This chart is pretty telling as they attack the three letters that keep most CMO’s up at night: ROI. ROI is certainly the Holy Grail of the C-suite with regard to every facet of marketing. What makes it difficult for social media is that there are not real clearly defined measurements or metrics that create a line to what is termed social commerce. Whether you are a C-level marketer or a day-to-day social media practitioner what are your thoughts on measurement in the social media space? What do you use for tools where are you having success and where are you having trouble? Feel free to download a white paper synopsis of some of the findings of the survey. Maybe the more that C-level marketers and the ‘rank and file’ of marketing work together there can be more advancement in this emerging field. Is that a reality at your work or is that just a fantasy?

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The CMO Club Lets You In On Their Social Media Thinking

We’re in a new age now. As social media networks, particularly Twitter, become adopted by the mainstream media and corporate marketing firms, we’re seeing an evolution in the way that products are launched. Some might say that this is nothing new, that marketing has always been about capturing the current buzz machines and playing them to your needs, but I disagree. The difference between marketing methods of old and social media marketing is that customers have a say. The success of a social media campaign is dependent not upon how much money is spent, but upon the people being marketed to. If the message works and they like the product, the masses will Tweet it to the rest of the masses. If it doesn’t, the campaign might not even get past the initial push, and will likely spiral into oblivion. It’s All about the People There’s one factor that you can’t control, and that’s people. Knowing that, you have to make the most of what you can control, which are the tools at your disposal. In this case, we’ll be talking Twitter, but it also works for Twitter, Facebook, Email Marketing, and video. So how can you use Twitter for a product launch? Well, there are the obvious methods, such as using the TweetMeme plugin on your blog and product pages. People love to click these because it’s so simple, and I’m really amazed when I find a blog that doesn’t use it. Forcing Your Hand Another option is to create your own banner, with a built in link pointing to your launch page. Again, this works well because people can simply click and go…there’s no work involved. My friend Mike and I implemented this recently for our launch and within just a few days have noticed a huge difference in the buzz around our product. But just creating the banner might not be enough. If you want to create a contest or track the amount of ReTweets, you’ll need a hashtag or custom URL. We created both, so that we could track each message that we create. This is an example of setting a control, so that you can not only track the results, but split-test what works best. If one hash tag isn’t working well, you can try another. If one of your URL’s isn’t seeing the amount of on-page action that you’d like, you can adjust your copy to fix it. Real Time Tracking Once you have your campaign in place, and you’ve set the parameters, you need to find a way to track the activity. This is where Twitter Search comes in quite handy. However, since I’m not a huge fan of Twitter’s interface, I prefer to use clients like Tweet Deck or Seesmic to create custom searches. Of course, I’ll create a panel for my hashtag and possibly my URL, but I don’t stop there. The next step is to set up a Google Alert, using those same queries, so that you can catch any instances that Twitter Search might miss. This also allows you to capture the activity of sites like Topsy, which republish popular Tweets. Although Twitter Search will capture most of your action, Google Alerts will pick up the stragglers for you. Real Time Display Lastly, if you really want to take advantage of Twitter to capture the buzz and hype around your product launch, then it’s time to show the world what everyone is saying. You can do this easily by creating a custom search (they call them groups) in Tweetizen and then embedding the results on sales and contest pages. This does a number of things for you: It provides social proof It creates scarcity, which is a great way to capture a buyer’s attention It creates a sense of belonging when people see their name in the results I’ve seen a number of products use this recently, and even as someone that’s used to seeing this sort of thing, I was impressed by the sense of belief I had when viewing the results. The Total Package If you implement these techniques in your launch, you’ll have a set of controls that you can test and manipulate, which will help you know very quickly if your launch is going to be a hit. If you don’t see the activity you were hoping for, then you can either adjust your campaign or scrap it for another. If you pull it off, and the launch builds momentum, then you might get lucky enough to make the Twitter Trends list or get featured on a social media blog, like Mashable. The great thing about strategies like this, is that you don’t need any cash to get started, yet you can compete with anyone on the Web. Now that’s power. © 2008 TwiTip Twitter Tips . How to Use Twitter for a Product Launch

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How to Use Twitter for a Product Launch

Well, since everybody rolled out the trends of 2009 at the beginning of December , there’s really nothing left to do this year but make predictions for next year, right? Forrester is going to kick us off with predictions for marketing in social media . Naturally, they see major growth coming in the SMM arena (which they call “social computing,” but I think that’s something different . . . ). In fact, they see 2010 as they year social media marketing reaches maturity, with marketers (and not just SMMs) focusing on measurement and even getting budgets. The rise of SMM will lead to more transparency and interactivity, Forrester predicts. And that will make SMM even more valuable to companies. Oh, and Twitter will reach profitability —or be acquired. Of course, all this won’t come without challenges. With much of social media still a highly fractured, siloed space, many marketers will have to prioritize various social networks—will they spend their time focusing on getting Twitter right or really interacting with Facebook fans? Meanwhile, they’ll also have to make sure their social media is ready for the mobile web. And of course, measurement continues to be a challenge. Says Forrester: Marketers don’t think they’re very good at measuring social media: On average, they rate their own efforts to measure social initiatives at 4.5 out of 10.3 And there’s no silver bullet — depending on marketers’ objectives and the technologies they’re using, any of dozens of different metrics could be appropriate. But one thing’s for sure: With the need for accountability rising, marketers can’t keep pretending that fans and followers are useful success metrics . In 2010, marketers will finally start to focus on the metrics that match their objectives — and metrics that their CMOs already know and trust. Forrester also explains how they can do this—just like we measure just about anything else. Set a goal, then figure out what metrics will help you meet that goal and track them. (Forrester notes that a lot of these metrics may be more intangible,” like brand awareness and likeability requiring “brand surveys, sentiment analysis, and Razorfish’s SIM score,” in addition to more traditional hard numbers in sales.) What do you think? What metrics are most important in your social media marketing? How do you track them?

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Starting Up the Social Media Marketing Prediction Engine

While it’s easy for us to predict the decline, and ultimate death of mainstream media, I wonder if we know what we’re letting ourselves in for. Take, for example, the recent incident that involved a Washington D.C. detective and a “tweetup” snowball fight. Mashable alerted me to the story . With a couple of pics and a video, it’s easy to believe that the cop overreacted and should lose his job: Now, I’m certainly not bashing Mashable here–they took the social media angle that appealed to their readers–but let’s look at the “citizen journalism” side of this. Viewing the photographs and cell phone video, you might confidently predict that there’s not much the police officer can say to defend his actions. He pulled a gun on a bunch of kids having a snowball fight! But, if you take the time to read the Washington Post’s lengthy account of the incident, and you learn that this was, at worse, a misunderstanding and, at best, the correct reaction for a cop being pummeled with snowballs. Personally, I still believe the cop overreacted–and should face some kind of discipline–but that’s part of my point. I’m a citizen journalist–aka blogger–and I make my living by imparting my subjective views on you, our readers. The Washington Post however, while not able to shake completely the latent bias of its journalists, does a much better job of presenting the facts–and leaving the reader to form their own opinion. In Radically Transparent , we talk about “professional detractors”–those that are paid to report on your misfortune, yet without any apparent modus operandi –such as journalists. While we may not like what they write about us, we know that we can somewhat trust their structured gathering of information and procedures for correcting any erroneous reporting. As citizen journalism continues to take the place of professional journalism, I wonder how this will affect reputation management. Are we ready for a world of biased reporting? I’d love to hear your thoughts!

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Cop Draws Gun at Tweetup Snowball Fight; Is It So Clear-Cut?