Alliance Blog Reviews

Google Analytics is one of the most robust offerings by the search giant and it manages to fly under the radar a little bit. It has almost become ubiquitous for a large number of companies that are not prospects for other analytics packages like Omniture, Coremetrics, Webtrends etc. Many will even run it concurrently with these other players that have one distinct and major difference compared to Google’s offering: they cost money. Now, many people rail against the amount of data that Google has at its disposal as a result of their analytics offering ( formerly Urchin ). That’s fine and is great fodder for the Google conspiracy theory set, which is a pretty active community. On the street level though it is hard (read: impossible) to find a more robust offering that is free (another bone of contention for Google haters so go ahead and let’er rip). Well, Google is not resting on its laurels as it has announced a new feature that allows for users of the program to include annotations on reports. Search Engine Land tells us Following October’s release of Google Analytics new features, Google has just released another set of very cool new features. Among them is “Annotations,” a tremendously useful new feature both to analysts as well as executives, who are usually not up to date on granular details about website activity. The annotations feature basically allows users to make comments on graphs regarding events that happened on specific days. Here is an example of what can be done with the annotation feature: The idea here is that there can be real collaboration between those who put together campaigns and those who see the analytics without that important data. There is nothing more dangerous than an upper level executive that sees a spike or a dip on a graph but has no idea that there may have been very good business reasons for why that type of traffic or conversion or whatever pattern exists. A simple note that outlines a “cause and effect” for the data consumer can save a lot of time and trouble. Daniel Waisberg of Search Engine Land points out some great scenarios where this could be useful The PPC team can announce major changes to their campaigns. The SEO team can annotate changes to the website so that results can be tracked over time. The PR team can update dates of events, enabling the tracking of offline activities into Google Analytics more easily. The media buying team can provide updates of major banner campaigns. As per usual Google does a pretty good job on its blog showing how this feature is implemented as well a other additions to the analytics tool. Here’s to a 2010 full of real communication and good cheer!

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Google Analytics Adds Annotation Feature

Bing is eyeing the biggest Internet market in the world—China. Still in beta in China, “Bee-ying” was launched back in June without the marketing push and fanfare enjoyed in the US. Reuters emailed questions to Microsoft today, and MSFT responded that they are “committed to the China market and the search market in China is the most important strategic market for Microsoft.” China is a lucrative market that still remains untapped by most Western companies—especially in the search arena. As we reconfirmed just recently, Google is still a distant second in China to home-grown Baidu. Baidu reports their marketshare at 75%+ and Google’s a dismal 17%. Reuters reports from Analysys International that Google’s share is more like 30%, and Baidu’s at 63.9%. Either way, that’s nothing compared to Google’s dominance nearly everywhere else in the world. Whether its inadequate localization or just the home field headstart Baidu has, Google is struggling—and now Bing hopes to step in and succeed where Google has faltered. It’s little wonder that Google and Microsoft are salivating over this difficult market. With 350 million Internet users and a search market valued at 2B yuan ($293M) China is home to the world’s largest Internet market by users at more than 350 million. Of course, to compete in China means to bow to the Chinese government’s censorship requirements, a practice rife with controversy. Meanwhile, as Search Engine Land points out , Google is working on getting in with mobile companies with Mandarin voice search, the Google-friendly iPhone and the Google-based Android mobile OS. While there are already Windows-based mobile devices, Bing probably still has a long way to go to compete there. (Remember, too, that the mobile Internet is a far greater proportion of Internet usage in China than it is in the US.) What do you think? What would it take for Bing to succeed in China?

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Bing/”Bee-ying” Eyeing China

Advertising is morphing and evolving at a rapid pace. That pace still hasn’t moved the online space too far down its own evolutionary road yet. That is at least according to Nikesh Arora, president of Google’s sales operations. In an interview with the Financial Times he gave some insight into how the online advertising world is shaping up and the role that Google intends to play in it. Oh, the reference to Barbie? Here is how Mr. Arora sees the current state of online advertising when he compares it to the history of advertising as a whole. He has been watching – on Google’s YouTube video site – a 1959 television ad for Barbie dolls. “There’s still a guy moving the Barbie doll in the ad and a radio jingle playing. We all say: ‘How could they think that was a good TV ad?’ – but that’s sort of where we are. We’re still moving the Barbie doll with our hands.” I get that. Sometimes I even wish we might go back to that every once in a while. Essentially, Arora and others at Google are convinced, and probably rightly so, that right now the online space is simply repeating what TV has done but that this attempt at ‘advertising’ is selling the Internet medium short. In other words, there is so much more that can be done. As you might expect Google intends to be there at the forefront. Some more of Arora’s thoughts Mr Arora is keen to recast the online advertising debate in a way that could increase the share of advertising budgets available to the search engine operator. “The whole idea of online advertising is going to go away in the next few years,” he says. “We’ll stop talking about online advertising and talk about advertising. Radio, print, TV are all getting distributed over [internet protocol], so those distinctions will vanish at some point in time.” That will be a brave new world for marketers, advertisers and consumers alike. With purchases like DoubleClick and more including mobile play Admob ( which has its own issues apparently ) Google is positioned to be a leader in the movement. And, as will likely be the modus operandi of all Google interactions with the press, Mr. Arora talked about relationships with publishers improving and that Google is the ultimate partner. “We give $5bn-$6bn away to partners of the $20bn we make,” Mr Arora notes, adding that it has stepped up its “research online purchase offline” studies, which analyse how search behaviour affects buying. How thoughtful! And to wrap up that thought so that no one will get too suspicious about Google’s plans for world domination Mr. Arora goes all “Aw shucks!” on us with this one. “Fundamentally, we’re a tech company . . . You show up with a huge technological problem, we’re going to get totally turned on by it.” I am no code cracker but I think “technological problem” is Googlespeak for “huge pile of money”. Your thoughts?

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As Advertising Evolves Google Talks About Barbie

Earlier this month, Google announced that its Personalized Search results would come to even computers that weren’t signed in to Google accounts . With the opt-out system in place, many users and public computers can’t help but use personalized search by default—and it may be AdSense publishers paying for it. The logic goes something like this: if Google is now storing information about what you’re searching for even if you’re not signed in, it may also serve ads based on your search and browsing history, which you’re less likely to click on than ads only relevant to the page’s content. I’m not 100% sure that theory holds true (need more data!), but at least some AdSense publishers are seeing definite drop-off since Google threw the switch. A thread on WMW documents some of publishers seeing this problem—and others who haven’t. Among those who’ve spoken up, seven of eleven have seen some sort of decrease in December (the original poster cited a significant slide in CTR and clicks from December 5 versus prior years, with CTR down 12.3% to 22.6% of normal average and clicks down 22.8% to 35.2% of normal average). Of course, the personalized search change isn’t the only explanation in the first 30 messages of the WMW thread, alternate explanations offered include: the “Caffeine” update in Google’s index annual holiday decline (though the OP and some others note that this is more significant than previous years) the wider rollout of interest-based ads short sample skewing the results sector-specific slowdowns Interestingly, the original poster returned the day after posting and noted that his CTR had jumped that day. He hadn’t seen a dropoff in his earnings per click (though the new high day carried much higher earnings). What do you think? What could be behind a decrease—and have you seen one? Is personalized search affecting your AdSense results?

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Is Personalized Search Killing AdSense Publishers?

When the world looks at areas where the pure numbers are pretty staggering it’s the sheer size and potential of the Chinese market. Let’s face it there are a lot of Chinese folks. So it would only be natural that Google would like a piece of that pie. What is not normal though is the fact that Google is second fiddle by a considerable margin to Baidu, which is acting like the Chinese version of Google in its homeland. CNNMoney.com reports that Baidu is pretty much putting it to Google. As one should expect though it is probably not wise to count Google out on this one. At first glance one might readily declare “game over” in the China online search war. Beijing-based Baidu (BIDU) dominates: According to Jennifer Li, Baidu’s chief financial officer, Baidu’s market share for search in China was about 77% in the third quarter, up from 75.6% in the second quarter. Google (GOOG), she says, lost share in China, dropping to 17% in the third quarter, from about 19% in the second quarter. So what’s the cause of this disparity? Apparently it’s not Google’s handling of the Chinese language. In fact, they receive pretty good marks on this one. What is likely the biggest contributor that can be seen (meaning there might be, just maybe a little bit, of Chinese government stuff going on here but that is PURE speculation on my part) is something that even Google can’t overcome: time. Google came to the Chinese marketing in 2006 while Baidu has been at it since 2000. That’s a lot of time to get a head start. What might be interesting to watch is the battle that is developing as Baidu makes a play in the growing mobile market. Google has fared well there but Baidu is making some serious waves in that pool. And Baidu is trying to extend its search dominance on mobile phones, an area where Google has done well in China, thanks to a search deal with China Mobile, the nation’s largest carrier. In October Baidu announced a deal to provide mobile search to customers of China Unicom’s (CHU) 3G services, and it also is testing a mobile app that features Baidu’s some most popular online tools, including a message board service. This market will be interesting to watch for sure because the political side of opportunity is one that the world watches very closely. Remember all the Internet ‘issues’ around the Beijing Olympics of 2008? Missteps by anyone outside of the Chinese market are likely to happen and it will likely keep foreign competition at a serious disadvantage. Once again, this is just me thinking out loud based on what has happened in the past. Baidu is saying that Google is on their radar and not being overlooked. But no one, least of all Baidu executives, assumes Google is content with its position in China today. “We don’t underestimate their technology or their ability,” says Baidu CFO Li. As for Google’s plan of attack? Maybe it looks a lot like the ne that it has for Apple elsewhere. Google’s ambitions in China go well beyond traditional online advertising and search. The company is widely believed to be looking for multiple ways to introduce its Android mobile operating platform in China, and recent reports suggest it may look to open an Android application marketplace in China. Google most certainly has its work cut out for it. How it fares in China may very well tell a lot about what the company is made of since it is one of the few places where it will need to fight from behind rather than defend from the top.

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Google Still A Distant Second To Baidu in China

We’re in a new age now. As social media networks, particularly Twitter, become adopted by the mainstream media and corporate marketing firms, we’re seeing an evolution in the way that products are launched. Some might say that this is nothing new, that marketing has always been about capturing the current buzz machines and playing them to your needs, but I disagree. The difference between marketing methods of old and social media marketing is that customers have a say. The success of a social media campaign is dependent not upon how much money is spent, but upon the people being marketed to. If the message works and they like the product, the masses will Tweet it to the rest of the masses. If it doesn’t, the campaign might not even get past the initial push, and will likely spiral into oblivion. It’s All about the People There’s one factor that you can’t control, and that’s people. Knowing that, you have to make the most of what you can control, which are the tools at your disposal. In this case, we’ll be talking Twitter, but it also works for Twitter, Facebook, Email Marketing, and video. So how can you use Twitter for a product launch? Well, there are the obvious methods, such as using the TweetMeme plugin on your blog and product pages. People love to click these because it’s so simple, and I’m really amazed when I find a blog that doesn’t use it. Forcing Your Hand Another option is to create your own banner, with a built in link pointing to your launch page. Again, this works well because people can simply click and go…there’s no work involved. My friend Mike and I implemented this recently for our launch and within just a few days have noticed a huge difference in the buzz around our product. But just creating the banner might not be enough. If you want to create a contest or track the amount of ReTweets, you’ll need a hashtag or custom URL. We created both, so that we could track each message that we create. This is an example of setting a control, so that you can not only track the results, but split-test what works best. If one hash tag isn’t working well, you can try another. If one of your URL’s isn’t seeing the amount of on-page action that you’d like, you can adjust your copy to fix it. Real Time Tracking Once you have your campaign in place, and you’ve set the parameters, you need to find a way to track the activity. This is where Twitter Search comes in quite handy. However, since I’m not a huge fan of Twitter’s interface, I prefer to use clients like Tweet Deck or Seesmic to create custom searches. Of course, I’ll create a panel for my hashtag and possibly my URL, but I don’t stop there. The next step is to set up a Google Alert, using those same queries, so that you can catch any instances that Twitter Search might miss. This also allows you to capture the activity of sites like Topsy, which republish popular Tweets. Although Twitter Search will capture most of your action, Google Alerts will pick up the stragglers for you. Real Time Display Lastly, if you really want to take advantage of Twitter to capture the buzz and hype around your product launch, then it’s time to show the world what everyone is saying. You can do this easily by creating a custom search (they call them groups) in Tweetizen and then embedding the results on sales and contest pages. This does a number of things for you: It provides social proof It creates scarcity, which is a great way to capture a buyer’s attention It creates a sense of belonging when people see their name in the results I’ve seen a number of products use this recently, and even as someone that’s used to seeing this sort of thing, I was impressed by the sense of belief I had when viewing the results. The Total Package If you implement these techniques in your launch, you’ll have a set of controls that you can test and manipulate, which will help you know very quickly if your launch is going to be a hit. If you don’t see the activity you were hoping for, then you can either adjust your campaign or scrap it for another. If you pull it off, and the launch builds momentum, then you might get lucky enough to make the Twitter Trends list or get featured on a social media blog, like Mashable. The great thing about strategies like this, is that you don’t need any cash to get started, yet you can compete with anyone on the Web. Now that’s power. © 2008 TwiTip Twitter Tips . How to Use Twitter for a Product Launch

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How to Use Twitter for a Product Launch

Would the last person to leave Yahoo, please turn off all the lights? You may think I’m mocking the gradual decline of the tech company, but I’m not. Not this time. Apparently, in a measure of frugality, Yahoo is sending home all but its most essential employees for the Christmas break. According to AP : It’s the first time that Yahoo has required most of its 13,200 employees to use vacation time or unpaid leave during the holidays. Only employees performing essential duties will be working from Dec. 25 through Jan. 1. You can expect more spam in your search results, viagra offers in your Yahoo mail, and porn on Flickr during this time. OK, maybe not that last one.

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Yahoo’s Employees Home for the Holidays