Alliance Blog Reviews

Social media is gaining greater acceptance across all levels of business from the SMB to the multi-national enterprise. No surprise there. What is beginning to play out though is the fact that the space is new and evolving. As a result, some of the techniques or tactics that seem to be the ‘norm’ are now being seen a bit differently. Why? Because there may be other things that just work better. That’s where the evolving part comes in. eMarketer reports on a Marketing Profs survey (this link is for a synopsis of survey that is for sale and we are not in any way associated with that sale) from earlier in September 2009 that shows what is usually done on some social media outlets isn’t what is driving results. The most common marketing tactic used on Facebook was attempting to drive traffic to corporate materials through status updates, followed by friending customers. But the most effective tactic for consumer-oriented companies was creating a Facebook application, which was done by less than one-quarter of total respondents. The chart below tells the rest of the story: Now that’s for Facebook. Apparently the same rules apply for Twitter. Like those on Facebook, marketers using Twitter were also most interested in increasing traffic. Driving traffic by linking to marketing Webpages was the most common activity on the microblogging site, followed by driving sales by linking to promotional pages. But again, the most effective tactics were different. So what was Twitter most effective at for companies? Online reputation monitoring and management. Sure you can drive traffic to your site but there is always the question of the quality of the traffic you drive. As for responding to a negative comment or seeing your brand get trashed? That’s easy and obvious to spot and there is no real wiggle room. It is what it is. As a result companies need to respond and there is a ‘measurable’ result. Here is how the rest of the uses panned out. So where are you on this one? Do you use social media in ways that may not be talked about in the mainstream but have yielded success for you? Remember, it’s OK to share because it’s about social media. No secrets here .

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Social Media: More Than Meets the Eye?

It looks like Twitter is gearing up for a big year as they announce several (as in around 10) new hires to start the new year. While official numbers of total employees are tough to come by (last I saw put it in the range of 150 but I will not stand by the accuracy of that number) it is obvious that Twitter is looking to have a big year. Let’s call it Twitter’s “Year of Revenue”. That’s usually what we talk about when it comes to the service anyway right? Louis Gray tells about these hires and specifically of one that is very strategic. Anytime Twitter brings on a former Google lawyer then you know they are up to something. Twitter’s pedigree is getting increasingly rich at the expense of Google and other Silicon Valley tech titans. With the holidays behind us, the microblogging powerhouse is starting the new year with more new faces at its San Francisco headquarters. Among them is Bakari Brock, most recently an in house lawyer for YouTube and Google focused on music, video and syndication. Brock, whose LinkedIn profile shows him as corporate counsel at Google, starting in 2007, was heavily quoted in late 2008 when the video service introduced e-commerce capabilities enabling customers to purchase from partners including iTunes and Amazon, and his comments were included in publications such as the New York Times and GigaOM site NewTeeVee. Last year Google was the ‘victim’ of Twitter’s need for legal expertise as well . While probably flattered one would think that losing high profile, likely high dollar and highly visible legal talent is not how Google would like to get the new year started. Some of the background of new hires on the Twitter team include another former Googler, a ex-ning staffer and folks from Cloudera, TiVo, Bebo and VMWare. Add this to an expansion of the Twitter family tree following the acquisition of MixerLabs before Christmas and one would think that “It’s beginning to look a lot like business” (sing that to the tune of “It’s Beginning to Look A Lot Like Christmas” for those wishing the holidays were still here). So let’s go a step further on this one and see what the bold prognosticators among MP readers are predicting for Twitter in 2010. What does the need for more legal firepower say about what might be next?

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Twitter Adds to Its Ranks

I have to admit that I spend way to much time at this site . Some may think that I have some sick, twisted obsession with complete losers. But I like to think that it’s my way of appreciating humanity’s potential, by witnessing their lack of success. You see, whenever we fail, we are given a golden opportunity to then rebound and succeed. The clip above is from a great movie called, “ Meet the Robinsons ”. In this movie a young inventor finds encouragement to follow his dreams by learning how to learn from his failures. As business people and entrepreneurs this is an extremely valuable lesson to learn. Even the best and most successful are constantly making mistakes, constantly adapting their scope, and changing their direction. Because true failure doesn’t come from our mistakes, it comes from how we react to them, how we adapt and change. If you can’t respond to your mistakes and leverage them to your advantage, then you are bound to repeat them and consistently fail. So while your colleagues and friends are making their New Year’s resolutions, try making a list of the mistakes you made in 2009. Then beside each one, write a solution. If you can get in the habit of identifying your failures and then planning how to fix them, you should have a very successful 2010! Good Luck! Pilgrim’s Partners: SponsoredReviews.com – Bloggers earn cash, Advertisers build buzz!

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Cup of Joe: Congratulations on Failing in 2009!

Google Analytics is one of the most robust offerings by the search giant and it manages to fly under the radar a little bit. It has almost become ubiquitous for a large number of companies that are not prospects for other analytics packages like Omniture, Coremetrics, Webtrends etc. Many will even run it concurrently with these other players that have one distinct and major difference compared to Google’s offering: they cost money. Now, many people rail against the amount of data that Google has at its disposal as a result of their analytics offering ( formerly Urchin ). That’s fine and is great fodder for the Google conspiracy theory set, which is a pretty active community. On the street level though it is hard (read: impossible) to find a more robust offering that is free (another bone of contention for Google haters so go ahead and let’er rip). Well, Google is not resting on its laurels as it has announced a new feature that allows for users of the program to include annotations on reports. Search Engine Land tells us Following October’s release of Google Analytics new features, Google has just released another set of very cool new features. Among them is “Annotations,” a tremendously useful new feature both to analysts as well as executives, who are usually not up to date on granular details about website activity. The annotations feature basically allows users to make comments on graphs regarding events that happened on specific days. Here is an example of what can be done with the annotation feature: The idea here is that there can be real collaboration between those who put together campaigns and those who see the analytics without that important data. There is nothing more dangerous than an upper level executive that sees a spike or a dip on a graph but has no idea that there may have been very good business reasons for why that type of traffic or conversion or whatever pattern exists. A simple note that outlines a “cause and effect” for the data consumer can save a lot of time and trouble. Daniel Waisberg of Search Engine Land points out some great scenarios where this could be useful The PPC team can announce major changes to their campaigns. The SEO team can annotate changes to the website so that results can be tracked over time. The PR team can update dates of events, enabling the tracking of offline activities into Google Analytics more easily. The media buying team can provide updates of major banner campaigns. As per usual Google does a pretty good job on its blog showing how this feature is implemented as well a other additions to the analytics tool. Here’s to a 2010 full of real communication and good cheer!

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Google Analytics Adds Annotation Feature

Early last month, Google announced it was acquiring AdMob for $750M. The deal is still in the works, of course—in part, at least, because the FTC is taking a first and, as of last week, second look at the deal. As the FTC continues to scrutinize the search giant buying the mobile ad giant, consumer groups are taking their opportunity to have their say —and it’s not in favor of the deal. The biggest concerns of the Center for Digital Democracy and Consumer Watchdog include decreasing competition in the mobile ad market and consumer privacy. The groups say that together, Google and AdMob would control most of the mobile ad market. AdMob is already the leader in the market, thought there’s lots of competition in that area. However, with backing from the search engine, it’s possible that AdMob could come to dominate their arena just as Google pwns theirs. The second argument is based on the fact that Google and AdMob both collect considerable information about their users. Together, that information may be a threat to consumers’ privacy, with the two entities sharing everything from searching habits to location data. The groups’ full filing with the FTC is embedded below. It’s easy to understand the appeal for Google, though—with AdMob “approaching a $100M business in the next three years,” as TC puts it, this could be the way for Google to stake their claim in the emerging mobile market. CW and the CDD often make this type of filing on Google’s acquisitions, and it doesn’t always seem to have an effect. But with the FTC already taking a harder look, their word may have that much more sway with the regulators this time around. LtrFTCfinal – What do you think? How much influence will CW & the CDD have this time? Will the FTC ultimately okay the deal?

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Consumer Groups Lobby FTC to Block GoogleMob

If you are new to the world of social media marketing it is helpful to know where to start networking.  The best places are the social networks that already have a large amount of traffic and members because social media marketing is a time consuming task.  Thus, you want to make sure that you narrow your markets down to the areas where you can have the largest impact which is why you may want to read about the top social media marketing websites.  College craze gone viral: The Facebook The Facebook started with just four schools in Boston and grew into one of the hottest social networks online.  By building a business profile and taking care to friend everyone you know you can quickly spread the word about your business via their profiles attracting people as they read their friends profiles.  Like most social networks, The Facebook can be used like a spider, once it gets going it continues to spread like rapid fire. The Celebrity network: Twitter Twitter is probably one of the most famous social networks due to the fact that celebrities use it on a frequent basis.  In the same way that celebrities keep their names fresh and current by ‘twitting’ so that their fans stay abreast of the activities, you can use Twitter to keep your business name, sales, and promotions fresh in patrons minds. Add in the fact that you can twit for your business and catch people while they are already outside of the home, and you have a slam dunk for getting customers inside your doors on a regular basis with an appealing enough Twit. The professional network: Linked In For those who are looking at social media marketing as a way to strengthen their business or start a joint venture the best social network on the web is LinkedIN.  Here you can find professionals from all walks of the world who you can network with to exchange advice, business ideas, and possibly even financial backing if you align yourself with the correct contact.

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Social media marketing top websites

It’s hard to believe that 2009 is finally coming to an end. As is always a very popular practice the media likes to take us on a stroll down Memory Lane but make sure we take a brief turn onto Morbid Court. Why? Because it is important to recap what celebrities either died or train-wrecked their lives in the past year. I admit that I read these lists more often than I should and often have the “I didn’t know they died!” moments which do literally nothing to make life better. They just happen. So why not look at how advertisers may have or could have benefited from celebrity news that range from death to sordid trysts to you name it? Search Engine Watch has spoken to Blogads CEO Henry Copeland and came away with this The sudden death of actress Brittany Murphy this week tied a morbid bow on a big 2009 trend — that of celebrities dying and falling from grace. According to Blogads CEO Henry Copeland, the unfortunate events provided advertisers on his network, at times, with a considerable amount of additional exposure at no cost. At this point there are a million places to go with this one and most are not complimentary. I am going to stay on the purely business side of this one though which is sordid enough. Basically, there appears to be a little disappointment from CEO Copeland in the structure of the advertising world as agencies and red tape don’t allow for advertisers to fully take advantage of traffic spikes due to these ‘events’. Though Copeland explained that his company could get campaigns “up and running in a matter of hours,” he said that Blogads didn’t receive any calls from marketers during the celebrity events. “Most major brand campaigns are planned weeks or months…ahead of time. So we haven’t had any ‘drive-by’ advertisers hop on a hot story.” He continued, “We don’t anticipate this kind of demand going forward because of the way the ad agencies and their clients are structured… There’s just [too many] decision-makers and [too much] budgeting, time-lag, and iterative looping built into the process. A really agile and smart advertiser should jump into these stories; but the structure of the ad industry makes it almost impossible.” Well, this just seems too good of an idea to pass up! I have the solution to this and I sure hope that no one takes this one and runs with it. I am going to hang out my shingle for my new ad agency called “Advertising Ambulance Chasers”. I think I will add the tag line: “We Get You There Even Before the Lawyers”. I understand traffic is critical for advertisers but are we going to be heading down this road to make sure that we advertise around tragedy because its good business? I hope not. We can leave that to the cable news networks who don’t realize just how pathetic they look when they make all of their pretty graphics and pithy sayings around the major headlines of the day which are always about some form of pain and suffering. Maybe I am just being naive and it doesn’t really matter how you get the exposure just as long as you do. Imagine though, that people get used to your brand showing up around tragic events? Just seems odd to me. As an advertiser or just an Internet marketer in general, what are your thoughts on trying to be ‘agile enough’ to advertise where the trouble is? Is this how you would like to have your brand known? Is there any potential harm in trying to be a morbidly opportunistic marketer? Pilgrim’s Partners: SponsoredReviews.com – Bloggers earn cash, Advertisers build buzz!

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Celebrity Death and Misfortune May Help Advertisers