Alliance Blog Reviews

In all the hubbub of the Nexus One premiere this week, another Google milestone has gone largely unnoticed. (Even I saw the headline earlier this week, but opted to cover a Nexus story instead.) While we’ve all anticipated Google coming out with a smartphone to end all smartphones (and start calling them “superphones” ), they’re beating Apple in another area: the browser wars . According to one measure, Google’s Chrome browser is now the #3 most popular browser, behind IE and Firefox. And why is that so important? Because the guy they just beat out, #4, is Apple’s default browser, Safari. Metrics firm Net Applications reports that Chrome has cornered 4.63% of the browser market, enough to edge out Safari’s 4.46% of the market. PCWorld points out that the 0.7 percentage point bump for Chrome in December may have been fueled by the release of the browser for Mac and Linux . Safari gained 0.1 percentage point in December, so it doesn’t appear that Google directly stole a lot of their marketshare. IE continues to dominate, with 62.7% of the market, although it lost nearly a percentage point in December (continuing a six month trend of around 0.9 point losses). Firefox also lost ground in December, falling 0.1 point to 24.6%. With such a narrow margin of victory, Chrome and Safari will probably continue to vie neck and neck for that third-place spot for some time. Chrome was officially released for Windows in December 2008—pretty quick to take over that spot in the first place. What do you want to bet Google would be happy to repeat that victory in other areas? What do you think? Is this a turning point for Google and/or Chrome, or for Apple? Or is this just another battle in the Google-Apple war ?

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Google’s Beating Apple—But Not Where You’d Expect

Search marketers are always interested in local marketing and search. It’s where the rubber meets the road for many businesses including the enterprise (i.e. big box stores) whose real representation of their brand is the local store that someone goes into to buy products. If the local experience is bad then the brand is bad in many consumers’ eyes. So getting down to the local level is critical for marketers especially in the age of continuing social media adoption and influence. Now there is local and there is hyperlocal. Hyperlocal is just as it implies it is getting down to the street level for reporting of local news and events. Noted hyperlocal blogger Matt McGee of hyperlocalblogger.com says this Hyperlocal blogging is writing about the streets where you live. It’s blogging about local news, local events, local businesses — anything that’s happening in your hometown, city, street, or neighborhood. Hyperlocal blogs often talk about things that traditional media ignores, the stuff that’s too small or not important enough to a wide range of people. Well, it appears that what traditional media ignores the VC and M & A crowd are finding interesting. According to theDeal.com While newspapers have been decimated by the economics transforming today’s media industry, Web sites that report news and deliver other content at the neighborhood, or “hyperlocal,” level, are bursting with life, with many of them becoming sought-after targets by big media and big tech companies. It is getting harder to ignore the concentration on the local level that is becoming one of the most important elements for B2C and some B2B online business success. The sound and fury around the mobile market with Google and Apple squaring off is just as much about local search as it is a device. The mobile device and its growth is perfectly suited for the hyperlocal crowd for both creating content and consuming it as well. Chris Brogan talks today about how interesting it would be to be able to geotarget outbound tweets to make sure the local interest of a tweet is not shared across a larger group that don’t have any access or real concern for the data. If you want to judge how big this is by the money it attracts thedeal.com tells us …hyperlocal startups continued to get funded. In December, Outside.in Inc., which pulls together neighborhood blogs and other local content, announced it had closed a $7 million Series B round of funding, led by existing investor Union Square Ventures, with participation from new investor Turner Broadcasting System Inc. As part of Turner’s investment, CNN.com will use Outside.in’s aggregation and curation tools to power hyperlocal news across all of its sites. The new round brings Outside.in’s total raised to $12 million. And let’s not forget FourSquare’s growing success Over the summer, one of the most competitive early-stage fundings the VC industry saw all last year was that of FourSquare Labs Inc., which encourages people to share their whereabouts from local restaurants and businesses via their mobile phones. Union Square and O’Reilly AlphaTech Ventureswon the honor of funding FourSquare’s $1.35 million Series A, announced in September, with Jack Dorsey, a co-founder of Twitter Inc. and the mobile payments startup Square, serving as an angel investor in Foursquare. How are you and your business addressing the hyperlocal craze? If you aren’t is your competition getting involved? It could be that in the very near future the first to find a hyperlocal hook into a market will be the winner.

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Hyperlocal Being Targeted by M&A and VC Crowd

It appears that not just the Year of Mobile is being christened this January but new competitive lines are being drawn as well between Internet giants Google and Apple. Yes, it’s time to officially deem Apple an Internet company in my opinion but you are always free to disagree. According to All Things Digital Apple is preparing to announce a purchase that virtually mirrors the acquisition made of AdMob by Google. Apple is ready to buy Quattro Wireless for $275 million. Apple had been in the mix for the AdMob deal but Google won that one. So as a result Apple and Quattro’s ad platform will be getting geared up to fight out the looming iPhone v. Droid device conflagration (great ‘over-the-top’ word, huh?) that could shape the future of how many people acquire information from the Internet. Quattro was already ID’d as a potential win as evidenced by investment and there are more players out there says All Things D: Waltham, Mass.-based Quattro has raised close to $30 million from two main venture investors–Highland Capital Partners and Globespan Capital Partners. Founded several years ago, its clients include Ford (F), Disney (DIS) and the National Football League. Competitors in the space are many still, despite these big acquisitions, including Millenial Media and Jumptap, both of which are now clearly in play to other players from telcoms to other device makers to big Internet companies. So get ready for the battle that lies ahead. Who are you putting your money on?

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2010: The Year of Google v. Apple?

Tomorrow is the big day: the invite-only Google Android event . While we’ve all pretty much assumed they’re going to tout Android and reveal the Google-sold Nexus One phone, there’s always the possibility that Google will surprise us all. Google’s Nexus phone was first “leaked” in December after they distributed them at a Google party (no gag order in effect). Naturally, the phone created a free social- and mainstream media frenzy in pretty much no time flat. But employees were the only ones with sneak previews—until recently. Saturday, Engadget posted a video tour of the Nexus UI and a preliminary review —and the Nexus is not the iPhone killer: [I]s this the be-all-end-all Android phone / iPhone eviscerator? In two words: not really. The thing that’s struck us most (so far) about the Nexus One thus far is the fact that it’s really not very different than the Droid in any substantial way. Yes, we’d say the design and feel of the phone is better (much better, in fact), and it’s definitely noticeably faster than Motorola’s offering, but it’s not so much faster that we felt like the doors were being blown off. It is very smooth, though we still noticed a little stuttery behavior (very slight, mind you) when moving between home pages. Still, opening applications and moving between them was super speedy, as was Google maps, and any area of the phone where you’ve got to get through long lists. Don’t get us wrong, the phone cooks — but it’s not some paradigmatic shift for Android. So while it’s slick and cool, the Nexus isn’t a huge technological change—and it’s not changing the game the way the iPhone did. It’s a viable smartphone option, and probably typical of the second generation of Android devices. And then there’s the possibility Google will surprise us all. At Search Engine Land, where Danny Sullivan will be liveblogging the event tomorrow, Greg Sterling points out that if Google really wants to surprise us, they could introduce an Android tablet computer —effectively upstaging Apple’s event scheduled for January 26, where they’re anticipated to unveil their own tablet. Boringly, Google will probably just formally premiere the Nexus. Maybe they’ll be ready to sell it immediately, even. What do you think? Will Google go for the obvious or the surprise factor?

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Revving up for the Nexus

Google is stirring up buzz to rival Apple’s yearly expectations with an invitation for reporters to an event January 5—yep, just days before the CES show. Apple has made a tradition of big (or not so big) announcements scheduled conveniently upstaging the popular Consumer Electronics Show. So Google will definitely be cutting into the speculation market between now and then—especially since they told reporters the announcement, hosted at the Mountain View facility—will have something to do with their mobile OS, Android. First launched on the G1 over a year ago, “this is just the beginning of what’s possible,” Google said in the email invitation. The announcement comes less than a month after Google sent its employees home with an unlocked Android phone called the Nexus One , sparking a viral media frenzy when the employees hit social media. With free buzz already in the air and more to come, it seems entirely possible that Google will officially unveil the Nexus at the event. Apple, on the other hand, appears to be keeping any major announcements under its hat for now, with a major product announcement scheduled for January 26, according to Reuters . The anticipated Apple tablet computer would definitely rival a Google phone for buzz, but it looks like they won’t be in direct competition for consumers’ presales attention. So far, not a whole lot is certain about the Nexus One. Search Engine Journal takes a look at the definites and rumors from technical specs to carriers. On the other hand, there’s been a lot of buzz (which seems mostly misguided) around the Chrome OS being used on netbooks. Recently Google premiered a netbook with a Google OS—Android. What do you think? Will Google formally unveil the Nexus One? Or do they have something else up their sleeve?

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Google to Host Android Announcement Event

You don’t have to look very far, especially in the online space, to find a disgruntled AT&T wireless customer. If you would like to increase your likelihood of finding a seething AT&T wireless customer just ask around in New York and San Francisco for iPhone users. This, in and of itself, is not news. As a result though, AT&T faces reputation issues that are extending beyond the initial complaints about service. As the company struggles to maintain some positive buzz it is running headlong into the ‘perception is reality’ of today’s world. When there are article headlines on CNNMoney.com like this one, “AT&T: The Most Hated Company in iPhone Land” , it’s hard to not cringe no matter how you feel about the company, its service or anything else. One thing that the article does point out is that AT&T may be a victim of its own iPhone success. Analysts say AT&T’s problems would have happened on any network that carried Apple’s (AAPL, Fortune 500) iPhone because of the overwhelming amount of data downloaded by iPhone users. Over the past three years, AT&T’s data traffic increased 5,000% because of the iPhone. “The challenges that AT&T has are being faced by a lot of operators around the world: Very rapidly growing usage coupled with dense populations,” said Daniel Hays, wireless expert and partner at consultancy PRTM. “Would it have been different on Verizon? Probably not.” Now, of course Verizon would dispute that position and they have been doing so with their “There’s a map for that!” campaign. Verizon’s ‘first to market’ ads had to be responded to, in a sense, by AT&T which put AT&T on the defensive. The results are some pretty weak ads using a B-list celebrity that don’t do much to fight off the perception that AT&T is just a poor service provider. I was enlightened to some degree by the CNN article despite the headline. It pointed out some of the cold hard realities of being the network for iPhone users. The biggest is that iPhone users have increased the data traffic on the network at the incredibly large percentage noted earlier. AT&T admits that service in two of the most important metros for the wired set, New York City and San Francisco, are below their standards so they at least admit that they have issues. Regardless of that admission though the following is the reality they face: It’s not just New York and San Francisco iPhone users who are grumbling. An annual Consumer Reports study recently rated AT&T (T, Fortune 500) the worst in customer satisfaction in 19 cities across the country. (Rival Verizon Wireless rated No. 1 in the study.) This stuff spreads like wildfire online and becomes bigger and bigger if not handled well. To this point it appears as if AT&T has not been doing such a good job of turning that perception around. A perception that may have some cold hard reality attached to it might come off better if addressed proactively rather than having the current reactive stance (My opinion of course and we would love to hear yours ) So how do you know that the ‘you know what’ has hit the fan with your company’s reputation online and offline? You become the butt of a Saturday Night Live joke. “It was reported this week that Google would soon launch its own cell phone as a challenge to the iPhone,” said “Saturday Night Live’s” Seth Meyers on Dec. 19. “Also a challenge to the iPhone? Making phone calls.” So, all of you online reputation management experts out there what do you think AT&T should do? Is there anything it can do? A little end of the year exercise in applying all that theory might do us all some good. Let’s hear it.

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AT&T’s Struggles With Reputation Continue

Google sure knows how to make an announcement. In the past 48 hours or so there have been updates to how personalization of search occurs, the unveiling of several new real-time / social / mobile features but that isn’t all the Google has decided to unleash on the market. Yesterday’s event at the Computer History Museum was the site of the real-time search announcement that pretty much took the wind out of the sails (and sales?) of other competitors’ efforts to beat Google to the real-time punch. Honestly that would have been enough to have everyone reminded of who the big dog is in the search marketing house but Google didn’t stop there. ReadWriteWeb covered the event and tells us of 5 more areas that Google announced innovations including some Android specific apps that are pretty cool. Looks like everyone including Apple has been put on warning. Near Instant Voice Recognition – Need a quick translation from English to Spanish? A new product prototype offers the ability through your mobile phone via the cloud. Look for most major language translations by the end of 2010. Customized Suggest Based on Location – When you start typing a search on your mobile application would be helpful if your location would be used to make the right suggestions? Of course. A demo of this service during the event yesterday demonstrated on one phone that believed it was in Boston and one that believed it was in San Francisco. Upon typing the letters “RE” the Boston phone suggested searches for Red Sox, the local baseball team. The San Francisco phone suggested a search for REI, the outdoor gear outfitter. Google Product Search Tied to Local Inventory – Just like it reads. Mobile product search will tell you location of a product and its availability. Near Me Now – Google.com on mobile, starting today on Android phones, will offer top-level search categories like restaurants or stores on the front page. Click that button and you’ll see the closest-by search results ranked by user rating. Google Goggles – This is pretty spectacular and I suggest you go check out the quick video here. Essentially, you may use an Android phone to conduct a search based on a picture you have taken. You can even point your phone’s camera at a store and get the name etc etc. Really cool. Of course, this is one of the more experimental products right now so there are limitations but the talk is to be able to one day take a picture of a leave and be told what tree it comes from. Neat. So what else does Google have up its sleeve? Who knows but anyone who thought that they have been sitting back watching the world go by and waiting for the search wars to begin has been mistaken.

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Even More Google Updates