Archive for the ‘Social Media’ Category

Big Business: Don’t lose out to small businesses on Twitter

Posted on January 11th, 2010 in Business, Social Media | Comments Off

It’s true to state that different businesses take different approaches to using social media, whether that is blogging, tweeting, creating facebook groups and fan pages or utilising LinkedIn . Small businesses have gained online advantage with their small size flexibility giving them the confidence to stand out for their brand and engage with their audience. It’s key to online success for all business sizes that the “social” element of social media and twitter is really appreciated. Both the smaller, and large businesses which do well in social media are those who embrace with open arms the opportunities it gives. Small businesses are doing well because: - They are taking advantage of their size and “knowing their customer” - They often have just one person tweeting for the firm and no chain of command to define the social media approach. - They socialise and build real business relationships on Twitter and other social media platforms, in the way that traditionally they would offline at places like the Chamber of Commerce. And – it is much cheaper to do so! Larger businesses shouldn’t be afraid to get involved on Twitter and other social platforms. As an organisation you can learn from listening to what is already happening in your area of expertise by using Twitter Search to check out content, tone and discussions, as well as googling to find out if competitors are using social media, and how. Twitter and other socialmedia platforms can work well because business does work on trusted connections, and the online medium of Twitter is just the new extension of that. Businesses will do best when they work within the context of their own environments and answer the unspoken questions (Is it safe for my business, won’t it take too much time, what if it goes wrong, what if an employee talks about us or our work…) honestly and up front before taking action online. At the same time, if you’re not involved you’re missing a great opportunity, and if you don’t test the waters, you’ll never know if it works for your business. When you do dip a toe in the water, you’ve got all those experiences built from networking offline in the “real world” in the corporate environment. Use the right people, who are interested in social media and your subject, and you’re off and running and born to tweet! © 2008 TwiTip Twitter Tips . Big Business: Don’t lose out to small businesses on Twitter

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Big Business: Don’t lose out to small businesses on Twitter

Cup of Joe: Give Me a Smart Phone With Pink & Purple Stripes

Posted on January 9th, 2010 in Social Media | Comments Off

So the other day I logged into LinkedIn and went to my Inbox to view some messages. There I saw a connection request that I had obviously rejected back in November. I don’t like accepting request on LinkedIn unless I have met the said person face to face. So it’s not unusual that I would have rejected someone’s request. However, when I actually read this one request something was different. This person apparently met me while in Las Vegas at PubCon. Why did I refuse his request? Well, to be honest, I don’t remember the guy at all. I mean, I met a lot of cool folks at PubCon and apparently I met some non-memorable ones as well. Being non-memorable is a problem, especially for people at networking events. I have to make a confession: I don’t have a trendy smart phone. Now don’t get me wrong I have nothing against them, it’s just that my current phone does everything I need and more. I have been thinking lately about upgrading to a new smart phone, but quite honestly it has been really hard deciding which to pick. One of my old friends from college used to have a BlackBerry and now is using a Motorola Droid. So I called him up to get his opinion. We talked for a long time about all the different options in the smart phone market and I still didn’t feel any closer to picking out a phone that I wanted. Why can’t I decide? What keeps getting in the way with this decision? Honestly none of the phones “jump out” at me. I mean really, when it all boils down to it, they are all the same. Sure some have different features. Some come with different services plans. Some come with different apps and widgets. But seriously they all pretty much do the same thing. Why aren’t any of the smart phone makers creating devices that stand out from the crowd? Why aren’t any of them creating memorable products? Why do they all pretty much look the same? Why can’t I get one shaped like a banana with pink and purple stripes? I want one that can also open a bottle of beer, or something else equally ridiculous . Seth Godin will tell you that your brand has to be remarkable.  However, before your brand can be remarkable it has to be memorable. It has to stand out from the crowd. It has to make me want to know more.

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Cup of Joe: Give Me a Smart Phone With Pink & Purple Stripes

Google Applies to Enter Energy Market

Posted on January 8th, 2010 in Business, Social Media | Comments Off

It’s been more than two years since Google’s last big big to enter a government-regulated offline business. They offered some $4.6B for wireless spectrum in an auction in 2008, but it seemed that the multi-billion bid was merely a ploy to get some of their demands for the spectrum met. But that’s not quite the case with Google’s recent application to buy and sell power “much like utility companies do,” according to the New York Times . Google told the Federal Energy Regulation Commission that they need this capability to support their power-hungry facilities with more renewable energy sources. Google created a subsidiary last month, Google Energy, to handle this. As the NYT points out, this isn’t Google’s first look at energy: This is hardly Google’s first foray into the energy world. Over the years, Google has invested in renewable energy projects through its philanthropic and venture capital units. It has also embarked on a number of engineering projects and partnerships to, for example, advance plug-in hybrids and offer tools to measure home electricity usage. And it has an ambitious goal to help develop renewable energy that is cheaper than coal. Bill Weihl, Google’s green energy czar, discussed many of those initiatives and goals in a lengthy interview with The New York Times published on Thursday. Google insists that they’re not getting into the market to trade energy, but if their application is approved, they could sell any surplus energy they own. What do you think? Is this just Google’s carbon-neutrality quest, or a back-door entry into another market?

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Google Applies to Enter Energy Market

Yahoo to Keep BOSS under Microsoft

Posted on January 8th, 2010 in Business, Social Media | Comments Off

And I don’t mean job security for Carol Bartz. Yahoo’s BOSS (Build your Own Search Service) is a popular, free way for developers to access the Yahoo index and to implement Yahoo search for your site. With the pending Microsoft-Yahoo deal outsourcing the search business, there has been some concern over whether BOSS will be discontinued. Never fear, says Yahoo—BOSS is sticking around. Like the main search results, the BOSS results are slated to use Bing’s index as well. But the bad news is that BOSS may not continue to be a free offering. Ashim Chimbra addressed developers’ concerns in the Yahoo Tech Group and alluded to possible pay structures in the future (emphasis added): Under this agreement, Yahoo! is permitted to continue offering the BOSS web service, with search results that would integrate Yahoo! services and content with algorithmic results provided by Microsoft. As always, our intention is to provide a BOSS offering as long as it makes business and economic sense to do so. We are still examining what the BOSS offering will consist of, with some services powered by Microsoft, unique content that Yahoo! currently provides, and the potential for additional Yahoo! content in the future. Prior to the announcement of the Yahoo!-Microsoft search agreement, we’d already shared our intention to explore a fee-based structure for BOSS. We continue to explore an appropriate fee structure or other revenue model as we work through the future of BOSS. As you know, we must receive regulatory clearance before actual implementation of the search deal with Microsoft can occur. Only then can we finalize the future shape of BOSS. Of course, we will provide additional clarity and certainty when we can. So clearly, they’re keeping their options open for pricing. What do you think? Will they be able to keep it free, or is the deal with Microsoft underlying evidence of the need for revenue? via

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Yahoo CEO Carol Bartz Gives Herself A Grade for Her First Year

Posted on January 8th, 2010 in Business, Social Media | Comments Off

It’s hard to believe that it’s already been almost one year that Carol Bartz has taken the top position at Yahoo! She officially celebrates the one-year mark next week but is taking a look back at what was probably a whirlwind event no matter how much experience she brought to the table. Bloomberg reports that Bartz recently gave herself an interesting grade for her performance for the year: a B-. Why is that interesting? It’s interesting to me because it seems to be pretty honest. It’s saying “Hey, I did OK and everything is OK but there is room for improvement.” I appreciate the honesty because she places herself precariously close to a C grade, which is just average. So what were Ms. Bartz’s own words? Carol Bartz gives herself a B-minus in her first year as chief executive officer of Yahoo! Inc., saying she could have moved faster to reorganize the company and strike a Web-search agreement with Microsoft Corp. “It was a little tougher internally than I think I had anticipated,” Bartz, 61, said in an interview at Yahoo’s headquarters in Sunnyvale, California. “I did move fast, but this is a big job.” The Bloomberg article paints the picture of Bartz being dealt a ‘tough hand’ (does this writer also cover politics for them?) which can be perceived as the truth, an excuse or a combination of the two. You’ll have to make the call on that one. Her year though started with a lot of work to clean up that ‘tough hand’ which did include dismal economic conditions overall. After becoming CEO, Bartz cut her staff by 5 percent, shuttered underperforming businesses such as the GeoCities Web- hosting site and installed her own management team. Then she broke out the big pen for “boat loads” of fun in the Microsoft, bingahoo, Ya-bingaroo or (insert favorite name here) deal in July, which began the end of the era of Yahoo as a search engine. A partnership with Facebook was thrown in for good measure as well. Now the company is concentrating on its strengths and trying to reclaim its identity in a manner of speaking. The company also has been hiring people for sales and engineering, tapping into the savings generated by its cost- cutting efforts. “A very good company kind of got buried,” Bartz said. “It is coming out.” Last year also saw some pretty dismal financial performance but Bartz is unapologetic which comes as no surprise. Despite these numbers the stock was up 38% for the year. Go figure. Yahoo’s sales have fallen for four straight quarters, and its stock trailed the Nasdaq Composite Index in the past year. “We came out of one of the worst climates ever,” Bartz said. “And if you look at growth of Fortune 500 companies, only being down 12 or 15 percent is damn good. I’m not going to apologize for our growth.” Funny how being down 12-15 percent can be spun into a sentence that implies growth where there was none. Anyway, now that the strains of “Auld Lang Syne” are fading fast, what does Bartz say is ahead for Yahoo? Bartz said she plans to do more acquisitions this year, probably of less than $1 billion apiece. Potential targets include overseas companies and data-analytics businesses that help advertisers assess their results, she said. Bartz said the company continues to improve its products, such as its home page and e-mail service, though she didn’t give specifics. Last year, Yahoo unveiled a new version of the home page, the site’s first major upgrade since 2006. Yahoo is likely going to need to make some serious noise in the upcoming months to be heard above the din that is being made by Google and all the others in the Internet space. What do you think the upcoming year(s) have in store for them?

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Yahoo CEO Carol Bartz Gives Herself A Grade for Her First Year

Google Tells What is “Near You Now”

Posted on January 8th, 2010 in Business, Social Media | Comments Off

What’s with Google and their constant upgrades and innovations? What is it with these guys? You would think that they are trying to improve and stuff. The latest, and personally I think one of the coolest, service introductions is the “Near You Now” feature on Google.com for mobile. It’s pretty simple. Your location is known by Google (if you allow it of course) so it simply tells you what is “near you now” with regard to restaurants, local services (i.e. animal hospitals, dentists, drugstores, gyms, parking lots etc), coffee shops, lodging, shopping and a lot more. Google’s blog tells us a bit more : “Near me now” was designed to address two user problems. First, we wanted to make it fast and easy to find out more about a place in your immediate vicinity, whether you’re standing right in front of a business or if it’s just a short walk away. Second, we wanted to make searching for popular categories of nearby places really simple. Imagine that you emerge from the subway station and you want to grab a coffee, but you don’t see a coffee shop around you. You can simply search for all nearby coffee shops by using “Near me now”. To search other categories of places not shown, “Browse more categories” provides access to our local search product with more category choices. Pretty slick. Watch out other local apps like Yelp. This one really works although I can’t figure out why my location keeps coming up with Chinese characters but I’ll survive (neither me or my iPod have been to China unless that’s where it was “born”?). Anyway, “Near me now” is currently available in the US for iPhone (OS 3.x) or Android-powered devices with version 2.0.1 or later. While this video demo is one of the cheesiest ever, it does show how the service works. Try to ignore the music, I dare you.

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Bing Needs to Say Something Different

Posted on January 8th, 2010 in Social Media | Comments Off

If you are easily the number 3 horse in a three horse race does it do you any good to start saying negative things about how you race? Probably not. In fact, it’s probably better for you to act a little more confident, train a little harder and do something that will move you out of the basement. This horse I am referring to is Microsoft’s Bing. One of the ways that they have decided to move up in the race is to ingest the number 2 horse (Yahoo), which is a decent play but the final product is still very far off. In the meantime it’s best not be saying the following in a Bing forums thread as reported by Search Engine Roundtable , especially if you are Program Manager at Bing Webmaster Center, Brett Yount It is well known in the industry that MSNbot is fairly slow. Ok, maybe it is well known to the industry insider but the rest of the world may not have that level of understanding. When you say something like that though now they can and not much good can come from that kind of ‘exposure’. Bing has had a pretty quiet start to the new year thus far. With all of the talk of mobile devices and mobile ad platforms and things of the future maybe that warrants Bing being left out of the conversation? Whatever the reason, maybe the better way to make the news is to be reporting on upgrades and improvements like the number one horse has been doing for the past three plus months. Ooops, I forgot. Steve Ballmer was busy promoting Bing at CES this week with inspiring words of innovation like these which I found in Forbes “More than ever we are delivering the experiences that people want, where they want them, wherever they are,” Ballmer said in his second-ever keynote speech at the Consumer Electronics Show on Wednesday night. “And of course we Bing we Bing we Bing we Bing Bing Bing all the time, at least in my world.” I don’t know about you but this kind of ‘activity’ isn’t exactly inspiring me to confidence that Bing may never be more than a distant second with its Bingahoo offering to Google for a very long time. Your thoughts?

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Bing Needs to Say Something Different